4 Reasons HeyTaco won't see your tacos
If tacos are not appearing on your leaderboard, here are the most common reasons why:
- The message didn't mention the recipient's display name. Here's a correct example:
@Lin thanks for the help :taco:.
- The message was edited after being sent to add the :taco: or a person's
@displayname.HeyTaco only recognizes the original message.
- Too many tacos were included in a message with multiple people mentioned. See here for how to give tacos to multiple people.
- HeyTaco wasn't in the channel the tacos were given in. You can check if HeyTaco is in a channel by typing
Have a question? Please contact us: https://www.heytaco.chat/support