5 Reasons HeyTaco won't see your tacos
If tacos are not appearing on your leaderboard, here are the most common reasons why:
- The message didn't mention the recipient's display name. Here's a correct example:
@Lin thanks for the help :taco:.
- The message was edited after being sent to add the :taco: or a person's
- Too many tacos were included in a message with multiple people mentioned.
- HeyTaco wasn't in the channel the tacos were given in. You can check if HeyTaco is in a channel by typing
- Tacos were given in a file attachment, which we don't support yet, unfortunately :(.
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