5 Reasons HeyTaco won't see your tacos

If tacos are not appearing on your leaderboard, here are the most common reasons why:

  • The message didn't mention the recipient's display name. Here's a correct example: @Lin thanks for the help :taco:
  • The message was edited after being sent to add the :taco: or a person's @displayname. 
  • Too many tacos were included in a message with multiple people mentioned. 
  • HeyTaco wasn't in the channel the tacos were given in. You can check if HeyTaco is in a channel by typing /invite @heytaco
  • Tacos were given in a file attachment, which we don't support yet, unfortunately :(.

Have a question? Please contact us: https://www.heytaco.chat/support

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us