Redeeming an Instant Gift Card

Availability: Instant Gift Cards are available exclusively for HeyTaco for Slack customers.

Delivery:

  • Gift cards are sent to the email address associated with your Slack and HeyTaco accounts.
  • Before redeeming, youโ€™ll see a confirmation screen reminding you where the gift card will be sent.
  • Since all gift card redemptions are final (no exchanges or returns), youโ€™ll need to double-confirm before proceeding.

Checking Gift Card Status:

  • You can track your gift card delivery by visiting Profile โ†’ Redemptions.
    • โœ… Green checkmark = Delivered
    • โฐ Clock icon = Processing
  • If you donโ€™t see the email, please check your spam folder, as gift cards sometimes land there.

Processing Time:

  • Most gift cards are delivered instantly, but if you redeem one on a Friday, processing may take up to 3 days.
  • If you havenโ€™t received your gift card after a few days, please contact our support team for assistance.
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