3 Reasons you may not be able to log into HeyTaco

Slack

Here are a few common reasons you aren't able to log in with your Slack account:

1) You are signed into the wrong Slack workspace.

HeyTaco is tied to your company's Slack workspace. Many people are part of multiple Slack workspaces, professional and personal ones. Always make sure to sign in with the correct Slack workspace.

After you click the Sign in with Slack button, there's s drop-down menu at the top right where you can select which Slack to log into. If you're part of multiple Slack workspaces,  make sure you're picking the one you get tacos in. 

2) You are a multi-channel guest in Slack.

People who are channel or multi-channel guests can't use Login with Slack currently. We plan on creating a way for guests to sign-in in the future. For now, the company Slack administrator would have to make them a full Slack member for them to log in. You can see if someone is a guest on your Slack admin page here: https://www.slack.com/admin

3) Slack SSO is disabled.

Sign in with Slack is disabled for people in your Slack. You can turn it on here: https://www.slack.com/apps/manage/permissions

Have a question? Please contact us: https://www.heytaco.chat/support